Promo: FREE Installation — Get GISNET internet installed now with no installation fee for new customers.
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Home plans for families, B2B plans for businesses & offices. All symmetrical, unlimited, with equipment on loan.
Promo: FREE Installation
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Service availability depends on the site survey.
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Every plan runs on the same fiber network. B2B plans add higher speeds and 24/7 priority support.
| Home Plans | Home Lite Rp165.000/month | Home Standard Rp220.000/month | Home Premium Rp300.000/month |
|---|---|---|---|
| Best for | Browsing & social media, 1–3 devices | Ideal for families & online learning | 4K streaming & seamless WFH |
| Installation fee | FREE | FREE | FREE |
| Download speed | Up to 20 Mbps | Up to 30 Mbps | Up to 50 Mbps |
| Upload speed | Up to 20 Mbps | Up to 30 Mbps | Up to 50 Mbps |
| Data | Unlimited | Unlimited | Unlimited |
| FUP | No FUP | No FUP | No FUP |
| Equipment | On loan | On loan | On loan |
| IPv6 | |||
| Technical support | 24/7 | 24/7 | 24/7 |
| Priority support | |||
| Choose | Choose | Choose |
| B2B & Small Business Plans | B2B 50 Rp485.000/month | B2B 100 Rp685.000/month | B2B 200 Rp1.085.000/month | B2B 300 Rp1.450.000/month |
|---|---|---|---|---|
| Best for | Small stalls, shops & home businesses | Cafés, small offices & SMEs | Medium-sized offices & schools | Many users & online CCTV |
| Installation fee | FREE | FREE | FREE | FREE |
| Download speed | Up to 50 Mbps | Up to 100 Mbps | Up to 200 Mbps | Up to 300 Mbps |
| Upload speed | Up to 50 Mbps | Up to 100 Mbps | Up to 200 Mbps | Up to 300 Mbps |
| Data | Unlimited | Unlimited | Unlimited | Unlimited |
| FUP | No FUP | No FUP | No FUP | No FUP |
| Equipment | On loan | On loan | On loan | On loan |
| IPv6 | ||||
| Technical support | 24/7 | 24/7 | 24/7 | 24/7 |
| Priority support | ||||
| Choose | Choose | Choose | Choose |
FAQ
Can't find your answer? Our team is ready to help.
Currently FREE — the installation fee is waived for new customers on all plans. You only pay the monthly subscription for the plan you choose. Contact us for the full terms.
After you sign up, our team carries out a survey to confirm your location is covered. The installation date is then agreed with you — contact us on WhatsApp for an estimated timeframe in your area.
No. The equipment (modem/ONT and WiFi router) is provided on loan for as long as you subscribe. It remains GISNET property and is returned when the service ends.
No. Every GISNET plan is unlimited with no Fair Usage Policy (FUP) — your speed is never throttled, however heavily you use it.
Your upload speed is the same as your download speed. Ideal for video conferencing, uploading large files, online CCTV and live streaming.
Yes. The entire GISNET network supports IPv6, so your connection is ready for the future of the internet.
Go to pay.gis.net.id, enter your Customer ID (no login needed), then pay online or transfer to GISNET's official bank account. You can also manage bills, internet status and WiFi settings in the Customer Portal at my.gis.net.id. See the full guide in the Customer Area.
Plan prices stay flat for as long as you subscribe. You can also upgrade or downgrade your plan at any time by contacting our team.
Home plans are designed for households. B2B plans are built for businesses, offices and schools, with speeds up to 300 Mbps and 24/7 priority support, so issues affecting business customers are handled first.
For enterprise needs with 1:1 bandwidth and a 99.5% SLA, see our Internet Dedicated service.
Promo: FREE Installation
Tell us what your home, small business, school or office needs. Our team will gladly carry out a free site survey.