For GISNET Customers
Customer Area
Pay your bills, monitor your connection, and manage your own WiFi through GISNET billing.
Check & Pay Your Bill
Just enter your Customer ID, view any unpaid bills, then pay online or transfer to GISNET's official bank account.
Customer Portal
Manage your service in one place: bills, internet status, support tickets, plus WiFi and router settings.
Customer Portal
Handle everything yourself, no phone call needed
Once logged in to my.gis.net.id, you can do all of this yourself — any time, from your phone or computer.
Bills & payment history
View outstanding bills, due dates and all completed payments.
Real-time internet status
Check whether your internet connection is online, any time.
Support tickets
Report outages straight from the portal and track how they're being resolved.
Manage your own WiFi
Change your WiFi name (SSID) and password without waiting for a technician.
Devices & router restart
See which devices are connected to your WiFi and restart your router remotely.
Profile & account security
Update your contact details and change your portal password.
How to Pay Your Bill
- Open the payment page — click the Pay Bill button or type pay.gis.net.id into the browser on your phone or computer.
- Enter your Customer ID — the ID is printed on your customer card, invoice, or the WhatsApp billing message from GISNET. No login required.
- Select a bill — all of your bills are shown with their status (Belum Bayar (Unpaid) / Sudah Bayar (Paid)). Select the bill you want to pay.
- Choose a payment method — pay online through the official payment gateway, or transfer to GISNET’s official bank account shown on the bill page.
- Done — online payments are confirmed automatically. If you pay by manual transfer, send the proof of transfer to the GISNET admin via WhatsApp.
Important: make your payment before the due date so your internet service isn’t isolated.
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Choose a fiber internet plan with no FUP from Rp165k per month, or talk your needs through with our team.